INTERPRETATION

Our agency staffs 130 interpreters who are available 24/7 for on-site or telephone interpretation. Our interpreters are not only trained to be clear language communicators, but can also act as culture brokers, when applicable. Our goal is to facilitate understanding between English speaking providers and non-English speaking clients. Everything that is said is interpreted, without omitting meaning or words. We reduce miscommunication while building confidence in the quality of services provided.

• Medical

LAMP interpreters cover a vast array of medical appointments at clinics, hospitals, and physicians' offices. Some of these services include but are not limited to: adult and pediatric ER visits, labor & delivery, women's health (obstetrics & gynecology), adult medicine, pediatrics, NICU & PACU, surgeries, PT, OT and speech therapy, dental exams, home visits and social services.

If you need an interpreter, call us for a free quote at 1-866-948-7133.

• Mental Health

LAMP is a key collaborator of CANA (Care Access for New Americans); created by the Saint Louis Mental Health Board and funded by the Missouri Foundation for Health. LAMP assisted in developing the curriculum for the first college level course in Saint Louis, which is designed for the field of mental health interpreting. This course is given by the Saint Louis Community College and LAMP interpreters attend these classes.

If you need an interpreter, call us for a free quote at 1-866-948-7133.

• Schools

LAMP is often requested to interpret at parent/teacher conferences, meetings with parents, student evaluations and MAP testing. We help schools communicate with their non-English speaking families through conference calls as well as translating letters being sent home with the students.

If you need an interpreter, call us for a free quote at 1-866-948-7133.

• Legal and Court

LAMP adheres to the Code of Professional Responsibility for Interpreters as directed by the Office of State Courts Administrator. We provide interpreters for initial client-attorney interviews, depositions, court proceedings and hearings, worker's compensation claims, insurance companies, and all matters related to law.

If you need an interpreter, call us for a free quote at 1-866-948-7133

In addition, LAMP also provides Video Interpretation.

TRANSLATION

Our skilled language translatorsare professional and native speakers of your target language. Some of the types of documents we have translated include but are not limited to: birth, death and marriage certificates, divorce decrees, judicial proceedings, summons, motions & complaints, evidentiary documents, academic transcripts, brochures, articles & press releases, HR documents, surveys, policies & procedures.

Please contact us for a free estimate of your next translation project. We offer very competitive rates.

Interpreter Training

• Medical Training
• Court and Legal Setting Training

Provider Training

• Working with an Interpreter

Learn how to communicate effectively with your LEP (Limited English Proficient) clients via an interpreter. We can show you guidelines and tips on how to work with an interpreter for clear communication.

Participants will also learn the roles of a professionally trained interpreter and understand why family members and friends are inappropriate choices for an interpreter. If you are interested in having this workshop taught for your staff, please call 314-842-0062 to schedule a date and time.

• Cultural Presentations

Classes are given on culture in general and its overall affect on communication, and/or can be given on one or more specific cultures. Presentations have been developed for the Hispanic, Bosnian and Asian cultures, but LAMP staff can create or tailor seminars on additional cultures as requested.

Learn how other populations view the world and how your agency can better understand and work with these populations. If you are interested in having this workshop taught for your staff, please call 314-842-0062 to schedule a date and time.

• CLAS Standards

Culturally and Linguistically Appropriate Services in Health Care (CLAS) – national standards issued by the U.S. Department of Health and Human Services' (HHS) Office of Minority Health (OMH) respond to the need to ensure that all people entering the health care system receive equitable and effective treatment.

Learn how the standards are organized and how they vary in stringency. Find out how your facility can follow the CLAS standards and provide culturally and linguistically appropriate services to all of your patients. If you are interested in having this workshop taught for your staff, please call 314-842-0062 to schedule a date and time.