Catholic Charities introduces AI chatbot to provide 24/7 emotional support and resources
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Catholic Charities of the Archdiocese of St. Louis partnered with Catholic Charities USA to provide free 24/7 emotional support and resources through a conversational chatbot called Hope. The chatbot, developed by Cass AI, aims to offer support and tools for managing common mental health problems. Hope offers personalized advice and gains more knowledge about the user's feelings over time. Hope is not meant for crisis intervention, but users can be connected to a crisis counselor in such cases. The chatbot is available in English and Spanish and can be accessed via text messaging or online chats. It serves as a gateway for those seeking mental health care, reducing wait times and helping individuals feel supported.